![]() Between July 1 and December 30, 2020, each family is eligible for up to 5 uses. Call Health Advocates at 86 or visit their website where they also have a number of resource sheets and webinars for coping with the various challenges being faced during these challenging times.īright Horizons supports our families with back-up child and adult/elder care at subsidized rates, provides assistance in finding caregivers, find elder care resources, pet care, and provides discounts on tutoring and test prep. They can help find the right doctors, dentists, and specialists, schedule appointments or arrange for treatments and tests answer questions about test results, treatments and medications uncover billing errors, get appropriate approvals for covered services negotiate payment arrangements with providers and more. Health Advocate is another resources available to employees to assist with navigating the health care system. To access services, call 1-80 or visit the CONCERN website, using company code: scueap. On the website, CONCERN also provides work/life services for assistance with parenting and childcare, eldercare, relationships, legal and financial services, emotional and psychological matters, alcohol and drug abuse and grief and loss. The counseling sessions include 10 virtual or phone consultations per member per issue per year, as well as online resources. On the COVID-19 HR Resources page, you will find information on Health & Well-being, Financial Related and Family Resources. Some of the main services that are available for all benefits-eligible employees include:ĬONCERN Employee Assistance Plan offers confidential counseling for benefits-eligible employees and their immediate family members. If you would like to discuss a particular concern, please contact Shirley Mata at for additional guidance and resources.ĭepending on the needs of the employee, there are a number of resources available for all benefits-eligible employees. Topics include: Successful Teleworking, and a Guide to Managing Remote Workers, among others. ![]() In the Resources section, you will find tip sheets and articles from a number of sources. ![]() Review SCU’s Technology for Working Remotely site for accessing email, network drives, VPN, voicemail, and Zoom.Encourage team members to find a private and quiet location for working.Ensure team members have the tools and technology to work remotely.Response should be seamless, similar to being in the office.Communicate your timelines for responding to inquiries-share it on your voicemail and email signature line.Let customers know when and what they can expect from you and your team.Ensure your customers know how to contact you and your team members.once per day) or to interact with another co-worker so no one feels isolated. Open Google Chat to create chatrooms for periodic check-ins (e.g.Need to meet? Consider a conference call, Google Hangout, or Zoom.Be accessible to team members by phone and email - ensure they know how to contact you.Encourage team members to call, Google chat, or email you while working remotely.Provide timely and clear communication as to how you can be contacted. Respond to your team members in a timely manner.Regularly review expectations communicate updates as needed. ![]()
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